Shortly after my final replace went dwell, my inbox was stuffed with dozens of letters from Pacifica homeowners. All of them reported having related issues with their vans, and some saved their van within the retailer for lengthy durations, identical to me. They directed me to PacificaForums, the place I discovered a number of discussions detailing issues just like those I encountered. It began to look as if my expertise was not distinctive in any respect.
However we’ll come again to it. After the engine shutdown and the refusal to restart alone every week after choosing up the van, I despatched an SMS to my technical advisor to let him know that I’d come again. Just like the final time, he related a diagnostic reader and located some codes. He instructed me that it will take a number of extra days of prognosis and that my rental would once more be lined by the guarantee. I then talked about that the sound of the suspension was again and I demonstrated it by tipping the van from one aspect to the opposite. He took be aware of it and added it to the work order.
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This time, the Pacifica spent 11 days within the retailer reasonably than a full month. The technician drew one of many codes within the management module of the anti-lock braking system. Figuring out that it was faulty, the technician changed the ABS management unit with a brand new half. It appeared like an unlikely wrongdoer, nevertheless it had somewhat extra sense than the exhaust fuel recycle chiller blamed final time.
The suspension lock was corrected by changing the entrance anti-roll bars. Relying on the technician who carried out the suspension work, it’s not traditional to exchange the hyperlinks whenever you trade a brand new bar. The unique hyperlinks had been reused, however he famous that at the very least one different buyer had come again complaining of the noise brought on by the entrance of the prepare after changing the anti-roll bar of their van, identical to ours. Might there be a design flaw within the configuration of the entrance anti-roll bar? Or had been the hyperlinks the issue on a regular basis? It's exhausting to say, however this technician says he's contemplating changing the hyperlinks and the bar collectively to any extent further. Virtually three months have handed since this restore and, till now, the suspension has remained silent.
The issue of stops and restarts additionally appeared to be resolved, however three weeks after taking possession of the van, he stalled once more – simply as earlier than. Two unsuccessful restore makes an attempt totaling greater than 30 days within the store would meet the minimal requirement to file an arbitration declare below the California Lemon Legislation. That’s in fact if I had purchased the automotive myself. Slightly than going to the dealership a 3rd time, we requested the FCA to have a look at the car. It’s true that this actual possibility wouldn’t be accessible to the proprietor, however one of many potential indemnities of an arbitration declare is a further restore try, which frequently entails a workforce of skilled technicians charged with making each effort to restore the injury. automotive and save. the automaker to have to purchase it again. Protecting that in thoughts, we agreed with the Chrysler engineers who had been fascinated by our system over the long run.